Canada’s broadcast regulator has long acknowledged that Canadians enjoy limited competition for high-speed Internet services.

In response, the Canadian Radio-television and Telecommunications Commission has supported independent Internet service providers, or ISPs, by requiring incumbents such as Bell Canada to provide wholesale broadband Internet service at regulated rates.

While it is difficult to compete on price – the Bell wholesale pricing creates an effective minimum price – independent ISPs such as Chatham-based Teksavvy and Ottawa’s National Capital FreeNet have carved a niche in the Canadian market through attention to customer service, innovative bundling approaches, targeted network investments and community ownership.

To read the rest of this story, see www.thestar.com/sciencetech/article/407730.