Providers of internet telephony must now allow emergency 999 calls over their networks or face the risk of enforcement action, regulator Ofcom has said. Caller location information must also be provided where technically feasible.

The new rule for Voice over Internet Protocol (VoIP) providers came into force on Monday. It affects businesses such as BT, Vonage and Skype that offer services that connect VoIP calls to the public telephone network.

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